Terms of service

Terms of Service

Welcome to One More. By accessing or using our website and purchasing products from One More, you agree to the terms outlined below.

1. General

One More is an online clothing brand offering apparel and related products through our website.

By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide during checkout is accurate and complete.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Products & Availability

We make every effort to ensure that product descriptions, images, colors, sizes, and prices displayed on our website are accurate.

However, slight differences in color or appearance may occur due to lighting, photography, or differences between screens and devices.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

3. Pricing

All prices displayed on the website are in United Arab Emirates Dirhams (AED) unless otherwise stated.

One More reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.

In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and issue a full refund.

4. Orders & Payments

When you place an order, you are making an offer to purchase the selected products.

An order is considered confirmed once payment has been successfully processed and an order confirmation has been issued.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

  • Product availability issues

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized transactions

  • Incorrect or incomplete customer information

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Shipping & Delivery

We deliver orders to the locations available at checkout.

Estimated delivery times are provided for guidance and may vary depending on the delivery location, courier, weather, public holidays, or circumstances outside our control.

Once an order has been handed over to the delivery provider, delays caused by the courier may be outside One More's control.

Customers are responsible for providing accurate delivery information. One More is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Returns & Exchanges

Returns and exchanges are subject to our Refund & Return Policy.

Items must meet the applicable eligibility requirements before a return or exchange can be approved.

Please review our Refund & Return Policy before making a purchase.

7. Intellectual Property

All content on the One More website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Images

  • Videos

  • Graphics

  • Text

  • Website design

is owned by or licensed to One More and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use our content without our prior written permission.

8. User Conduct

You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose.

You must not attempt to interfere with the operation or security of the website, gain unauthorized access to any systems, or use the website to distribute harmful or malicious content.

9. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics services, and other technology providers.

These services may have their own terms and privacy policies. One More is not responsible for the independent practices or policies of third-party service providers.

10. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend access to the website for maintenance, updates, technical issues, or other reasons.

11. Limitation of Liability

To the extent permitted by applicable law, One More shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page and will apply from the date it is posted.

13. Governing Law

These Terms of Service shall be governed by the applicable laws and regulations of the United Arab Emirates.

Any disputes arising from these Terms or your use of the One More website shall be handled in accordance with applicable UAE laws and regulations.

14. Contact Us

If you have any questions regarding these Terms of Service, our products, or your order, please contact One More through the contact details provided on our website.